At Puja at Home, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or use our services.

1. Information We Collect

We may collect the following types of information from users:

• Personal Information: Name, phone number, email address, address, date and type of puja, etc.
• Payment Information: UPI ID, card/bank details (via secure third-party payment gateways).
• Device/Usage Data: IP address, browser type, device information, and website interaction patterns for analytics.

2. How We Use Your Information

Your information is used for the following purposes:

• To confirm and manage your puja bookings.
• To communicate important details related to the service (reminders, instructions, changes, etc.).
• To process secure payments and send receipts.
• To improve our website functionality, user experience, and customer support.
• To send promotional offers or updates (only if you opt-in).

3. Data Sharing & Disclosure

We do not sell or rent your personal information to any third parties.

We only share your data with:

• Verified pandits assigned to perform your puja (only the relevant information).
• Trusted third-party service providers (e.g., payment gateways) for service operations.
• Legal authorities if required by law.

4. Data Security

We use industry-standard encryption and security protocols to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences and improve site performance. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your data.
• Request deletion of your information (subject to legal or contractual obligations).
• Opt out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the site after changes are made indicates acceptance.